Thank you for shopping with Ritufal . We strive to provide the best possible shopping experience for our users. Please read our refund policy carefully to understand your rights and responsibilities when it comes to refunds.

1. Eligibility for Refund

1.1 To be eligible for a refund, the item must be unused and in the same condition that you received it.

1.2 The item must be in the original packaging.

1.3 The return must be initiated within 4-5 days of the purchase date.

2. Refund Process

2.1 To initiate a refund, please contact our customer support at +919310213617.

2.2 Our customer support team will guide you through the process and provide you with the necessary information to return the item.

2.3 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund is approved.

2.4 If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 6-7 days.

3. Shipping Costs

3.1 Shipping costs are non-refundable.

3.2 If you receive a refund, the cost of return shipping will be deducted from your refund.

3.3 Product will be delivered within 5-7 days 

4. Changes to Refund Policy

4.1 Ritufal  reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on the Ritufal  app.

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